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How can I get a demo, training, or live help with DealMachine?

DealMachine doesn't offer phone calls or one-on-one tutoring — get live training in free drop-in Office Hours sessions (four days a week, no registration), watch recorded demos including new DealMachine, or ask questions in chat.

Written by AJ

Use this to get live training, a demo, or hands-on help learning DealMachine — including new DealMachine.

Can someone call me or tutor me one-on-one?

DealMachine support doesn't offer phone calls, scheduled callbacks, or one-on-one tutoring sessions. Support is available through live chat and email, and live training happens in Office Hours (below). Live chat support is available weekdays from 9 AM to 10 PM EST and weekends from 10 AM to 6 PM EST.

Office Hours — live group training, no registration needed

Office Hours are free, live online group sessions hosted by our Customer Success Manager. You can ask questions, watch features demonstrated in real time, and learn how new DealMachine works. No registration is needed — drop into any session through the link at dealmachine.com/office-hours-resources, where you can also add sessions to your calendar.

The schedule below shows the weekly sessions (all times Eastern):

  • Tuesday: 1:00 – 2:00 PM

  • Wednesday: 1:00 – 2:00 PM

  • Thursday: 11:00 AM – 12:00 PM

  • Friday: 2:00 – 3:00 PM

Recorded demos and tutorials

If you can't attend live, watch on your own schedule: the DealMachine Full Demo is a complete end-to-end walkthrough led by Matt Kamp, there's a recorded demo of new DealMachine on YouTube, and the DealMachine YouTube channel has playlists organized by topic.

Still have questions?

Reach out to Support through the Contact Support option in your account — we're happy to help.

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